March 13th 2017

When I established the forums in 2005 it was to offer a more richer web experience and greater functionality than the platform where we started this social adventure in 2003, Yahoo Groups. The forums were once a busy hive of activity and provided locals and visitors with a wealth of information just like the Geocaching Ireland Discussion Group on Facebook today.

It was a time where we didn't have the many social media platforms we have today, and it was a different time in terms of mobility and technology. There was no instant access to information, no Google Maps and a very limited base map on your GPSr. Mobile connectivity for me was a 9600bps Infrared connection from a Nokia to a laptop and in later times to a PDA using WAP.

As we moved into the social media era so did our forums users. Geocaching Ireland moved there too, and we have a thriving community on the Geocaching Ireland Discussion Group on Facebook. As a result, forum activity isn't what it used to be and I have taken the decision to disable new registrations to the forums and to make the forums read only so any information there can still be accessed.

The discussion hasn't ended, it has just moved. Join us on the Facebook Geocaching Ireland Discussion Group .

Donnacha

GPSr repairs

Got a problem you can't solve? If it's your PC, GPS or iPOD, post it here and we'll help out if we can

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Tmsr
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GPSr repairs

Post by Tmsr » Thu Jun 11, 2015 8:57 pm

Wondering if anyone has experience of getting repairs done on GPSr. We have a Garmin GPSmap 62s that is failing to power up and dies after a few seconds as if batteries were dead. It is 2 and a half years old so would be out of warranty.
Garmin's Support site seems to just deal with returns and refunds unless on the US page. There seems to Bea couple of private companies offering repairs so wondering if anyone has had any prior experience of any and can offer recommendations?

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dino
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Re: GPSr repairs

Post by dino » Fri Jun 12, 2015 7:37 am

Garmin used to have a UK customer service office. Search the Groundspeak UK Forum and you should find information. Most of what I remember is from years back though.
Some gal would giggle and I'd get red
And some guy'd laugh and I'd bust his head,
I tell ya, life ain't easy for a boy named "Sue."

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Tmsr
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Re: GPSr repairs

Post by Tmsr » Fri Jun 12, 2015 1:13 pm

Thanks Niall,
The Garmin phone number in UK goes to fax machine so I've emailed them - the support website is in need of some...
I had a response from a guy in Dublin 15 called satnavrepairs.ie but think he's unfamiliar with handhelds and more used to auto models.
I had an email back from a UK crowd called satnav.doctor.co.uk but am wary of posting device and not getting it back!
Cheers,
Tony

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dino
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Re: GPSr repairs

Post by dino » Fri Jun 12, 2015 1:22 pm

Although the standard 12 month warranty has expired you should be covered under the expected lifespan clause. It's called something else though. Where did you buy it?
Some gal would giggle and I'd get red
And some guy'd laugh and I'd bust his head,
I tell ya, life ain't easy for a boy named "Sue."

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Tmsr
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Re: GPSr repairs

Post by Tmsr » Fri Jun 12, 2015 8:59 pm

Bought from supplier in US over Christmas 2012, so not sure about comeback there at this stage.
I'll wait and see if others have had any experience of repairs before deciding what to do with it...

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Re: GPSr repairs

Post by fitzet » Fri Jun 12, 2015 9:43 pm

I have a digital camera that stopped working. I brought it to a reputable shop and they advised it could cost north of EUR 100 to find out it could not be repaired.

Off the record, they suggested I try one of the phone repair shops around Parnell Street. They said those places are good at microelectronics in general, and not just phones.

I have yet to follow up on that advice.

For what it's worth ..

Tmsr
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Re: GPSr repairs

Post by Tmsr » Sat Jun 13, 2015 5:27 am

Thanks fitzet...I have a couple of options so will investigate them and see what happens whenever Garmin respond...

klossner
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Re: GPSr repairs

Post by klossner » Wed Jun 17, 2015 6:34 pm

I've had that problem twice now with my 64s. It turns out to be software, not hardware. Here's how I fix it: If it comes up and works, turn it off, insert the SD card, and turn it on again.

You lose all your customization. I'm working up a process to back up my customization by saving the files from the profile directory.

Tmsr
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Re: GPSr repairs

Post by Tmsr » Thu Jun 18, 2015 4:01 pm

Thanks Klossner - afraid that link isn't working and would be very useful to see it if you can post the full URL?

klossner
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Re: GPSr repairs

Post by klossner » Thu Jun 18, 2015 7:33 pm

Strange -- it works for me. The full link is:
http://support.garmin.com/support/searc ... 0000000000}
but I didn't use it because, as you can see, the software for this forum doesn't handle it correctly.
Put "http://" in front of this:
support.garmin.com/support/searchSupport/case.faces?caseId={94841fa0-ca0c-11e0-cf56-000000000000}
Or just Google "How do I perform a master reset on my GPSMAP 62 or 64 series device?" -- it should be the first hit.

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